And I told her I was really uncomfortable with that, going against all the people trying to get off the plane and being in such close contact with so many and my concern about COVID.
TRIPEASY REBOOK FULL
So I sat down and since I was just sitting there I mentioned I was surprised the plane was so full and that I thought they weren't filling the middle seats as many other airlines still weren't doing, and this same attendant said, "well we wouldn't survive if we did that." Then she said "you can go back a few rows at a time to try and get back to where your bag is". You can sit here." And she pointed to the first row of seats. I let the same attendant know on my way out and she said sternly "you can't exit the aircraft, you won't be allowed back on. When the flight was over, I could not bear to stay on to get my bag until everyone was off the plane, so I decided to exit the plane and wait until everyone was off and then go get my bag. She said, "we can't guarantee there will be room for your carry on close to you", and she walked off while I was still trying to talk to her. In order not to slow down the boarding process I took it back about 8 rows and put it in one back there and then fought my way back to my seat (which felt very uncomfortable), When I got back to my seat, I got the attention of one of the flight attendants and gave her a description of my bag and the bin it was in, and asked if she would see if there was room in a bin closer she could put it in so it would be easier to get it at the end of my flight.
But if you have anything scheduled at your destination, go with another airline. If your plans are totally flexible and you're fine with sleeping in the airport, you can take the risk. The initial price of the flight might be cheaper, but you'll probably end up paying more.
Other people on our plane talked about missing important meetings and weddings because of Frontier's frequent cancelations. Just a ridiculous way to avoid reimbursing us for the problem they put us in.įor the new flight, instead of the direct flight from Denver to Philly that we paid for, sent us all the way down to Florida for a layover before flying back up to Philly, costing us an entire extra day and requiring us to pay for overpriced food at the airport (Frontier said they wouldn't help with any of this).
They had record of the flight being cancelled, our flight being changed to the next day, and that they had the document on their computer. The paper, the rep, and the website said absolutely nothing about needing that piece of paper. After contacting them, they finally responded and said we wouldn't be reimbursed because we didn't have that piece of paper (just plain text on white paper) they had given us 1 month ago. Sure enough, we submitted everything they asked for online and didn't hear from them for a month. I had a feeling that they would find some way to avoid keeping their promise and reimbursing us.
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